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Privacy Polycy

INFORMATION ON THE PROCESSING OF PERSONAL DATA (PRIVACY)
according to the information pursuant to Legislative Decree. 196/2003 - Code regarding the protection of personal data and the EU Regulation 2016/679

With this statement, made pursuant to and by effect of art. 13 and 14 of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR, General Data Protection Regulation) ( the "Regulation") intend to provide the necessary information regarding the purposes and methods of processing of personal data by VIS S.r.l.. (hereinafter "VIS").

HOLDER AND RESPONSIBLE OF THE TREATMENT
The treatment is Sistemsoft Ltd, with registered office at Via Calatafimi, n. 31 – 56121 Pisa, Italy, N.Register Companies of Pisa and VAT number: 01837260502.
For information you can call us at 01119620254 or send an email to  amministrazione@visonline.it.
The treatment is carried out in such a way as to ensure the security and confidentiality of the data, through the adoption of the measures provided for in Article 32 of the Rules in order to preserve the integrity of the processed data and prevent access to them by persons not authorized.
Account information and online personal profile are password protected so that only the user can access. It is recommended to never disclose to anyone your password.

TYPE OF DATA
VIS collects personal information when it is provided by the user or by the use of our website, for example:

  • Information on the user and the company for which you work, when it was purchased a product or contracted to one of our solutions or one of our services. This could include the name and details of the user (for example: name, surname, date of birth, address, home address, email address, phone number, etc.), The name and company details, on role in company information and transaction information, billing and deliveries.
  • Registry of your interactions with us, such as sending feedback via e-mail on our website, requesting a technical clarification, reporting a problem or anything.
  • If you interact with one of our sales agents.
  • We may also record some details about how it is using our web site, for example, the website previously visited or the user passes later, the unique ID of the device used, IP address and operating system, ad clicks advertisers, for the selected products, products purchased and downloaded information. The e-mail sent marketing may also automatically detect if the email has been received, or if you open and a link contained in marketing materials is used. We use this information to measure our performance but also to customize our marketing messages and advertisements.

PURPOSE OF TREATMENT
VIS collect and process your data for the following purposes:

  • To put its economic and Conditions governing the use of our services.
  • To process orders placed and / or provide the services purchased.
  • To manage your account online.
  • To manage and respond to questions or complaints to our Customer Support department.
  • For market research, for example, we may contact you for feedback on products and services.
  • To send marketing messages and show targeted advertisements to inform you about new products / services or active promotions on our products / services. VIS can send email or text messages or call you on the phone to advertise products and services. In addition, we may occasionally send you promotional material through email on products and services that we think may interest you. It is likely that some or all of these marketing messages are tailored to the user's preferences, defined according to what we know of the user and / or the company for which you work.
  • For safety purposes, to investigate possible fraud and where necessary to protect ourselves or any third party.
  • To comply with legal and regulatory obligations.

LEGAL BASIS OF TREATMENT
The basis of our treatment of personal information is in the following legal reasons, in the context of the law on data protection:

  • Because the processing of data is necessary to enforce a user agreement or take the preliminary steps necessary to enforce a contract (for example, if a purchase was made, we use personal information to prepare the contract, process payment and fulfill your order).
  • Because it is in the legitimate interest of the company and Sistemsoft user, when the user gives instructions on behalf of the company.
  • Because we have obtained your consent, such as when we were contacted by a question, when you have added optional information to your account profile, and you have agreed to receive marketing material.
  • Because it is a legitimate interest of VIS to maintain and promote their services. Let us understand better our customers to offer them the best products and the best shopping experience. We use personal information to shape the content displayed on our website and make them more interesting and relevant than the products displayed and offers.

TRANSFER OF PERSONAL DATA
Your data shall not be transferred either in the EU Member States or in non-EU third countries.

SHARING OF PERSONAL INFORMATION
VIS must share some information with selected third parties to carry out their activities:

  • Service Provider: We may provide information to service providers acting on our behalf (such as companies that provide digital marketing services such as product recommendations, statistical analysis, analysis and understanding of the business and operations, organization of websites) as well as to third parties involved in the supply chain, such as carriers, couriers and forwarding agencies. We may also share personal information with professional and legal advisors.
  • governmental Authority: when the order is to be delivered in a non-EU country, we may need to share information with the customs authorities. In addition, we may share your personal information with law enforcement or other governmental authorities, for example to report a fraud or in response to a legitimate request.
  • Control of creditworthiness and fraud: we may share the information with the rating agencies creditworthiness and with third parties engaged in detecting and combating fraud.
  • Means of communication: from time to time we may release aggregated and anonymous marketing statistics to business partners or use them in press releases, in advertisements or in published reports. The user identification or other customer in such press releases, advertising or ratios will be possible only with the consent.
  • Transfer business or activity: in case of sale of corporate activities, the personal information of our customers may be disclosed to a potential buyer. In this case, we will make every reasonable attempt to ensure that the buyer remains bound by the terms of this privacy policy.

VIS also may disclose personal information if it deems such disclosure is necessary to protect the rights, property, or personal safety of VIS, its customers or employees or the public, or as otherwise authorized by law.

METHOD AND DURATION OF TREATMENT
The data will be processed in full compliance with the principles of confidentiality, fairness, necessity, relevance, legitimacy and transparency imposed by the Regulations, necessary to achieve the purposes for the time for which they were collected and processed, this time therefore it can vary depending on the interactions with the user. For example, when a purchase is finalized, we will preserve a copy for the period necessary for billing, taxation and possible warranty coverage. We may also keep a copy of the correspondence between us and the user, for example if it has a claim on a product, for the time necessary to protect us from a legal claim.
In general, the data collected for purposes related to the execution of a contract between VIS and the user will be retained until it has completed the execution of such contract.
Data collected for purposes related to the legitimate interest of VIS will be detained until the satisfaction of that interest.
Also VIS could be obligated to retain data for a longer period in compliance with a legal requirement or by order of an authority.
At a time when we no longer need to retain the information, they will be deleted. The processing of data will be done in an automated and / or manual.

EXISTENCE OF AN AUTOMATED DECISION-MAKING PROCESS, INCLUDING THE PROFILING
VIS not adopt automated decision-making process, including profiling, referred to in Article 22, paragraphs 1 and 4, of the Regulations.

COOKIE - GENERAL INFORMATION
Cookies are data that are sent from the website and stored by your Internet browser on your computer or other device (eg, tablet or mobile) user. Installation may be, from our website or its sub-domains, technical cookies and third party cookies.
However, the user can manage, or require the General disabling or deleting cookies, by adjusting your internet browser settings. This deactivation, however, may slow or prevent access to certain parts of the site.
The settings to manage or disable cookies may vary depending on the internet browser used, therefore, for more information about the ways in which to make such transactions, User we suggest you consult the manual of your device or the "Help" function or "Help" of your internet browser.
For more information, refer to the page Cookies Policy.

USERS'RIGHTS
We remind you that they are entitled to the rights provided for in Articles 15 and following of the Regulations. At any time, you can ask VIS of:

  • receive confirmation of your personal data, to know the purpose of treatment or their scope of movement and access to their content;
  • update, modify and / or correct their personal data;
  • request cancellation, the transformation in anonymous form, the block of data processed in violation of the law or the limitation of the treatment;
  • oppose, for legitimate reasons;
  • object to the processing of data for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication;
  • revoke the consent, if paid, without prejudice to the lawfulness of processing based on consent given before the revocation;
  • receive a copy of the data you provide and ask that these data are transmitted to another data controller.

It may exercise its rights by written request sent to the postal address of the registered office, or by calling 01119620254 or by sending an e-mail to  amministrazione@visonline.it or at vis@mypec.eu .
VIS all requests to exercise these rights in accordance with applicable law.
If ravvisasse a violation of his rights, please contact the competent supervisory authority in accordance with art. 77 of the Regulations.

Do you have questions or need a personalized quote?

Our team of experts is at your disposal to provide you with all the necessary information, describe in detail the features available and assist you in configuring your Fleet Management. Contact us at +39 011 19620254 or write to info@visonline.it


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Who we are

VIS Srl is a company that has been operating on the market for over 10 years, founded by technicians with proven experience in the Telecommunications, Automotive and Fleet Management sectors. We develop services according to customer needs to give value to large, medium and small businesses



Contacts

Registered and administrative office

Via Calatafimi, 31 - 56121 Pisa, Italy
Fax. +39 050 3869126
suppot@visonline.it

Commercial and operational office

Via Andrea Pozzo, 8 - 10151 Torino, Italy
Tel. +39 011 19620254
Fax. +39 050 3869126
suppot@visonline.it